Careers

Sales Development Representative

We are looking for a detail oriented, organized and analytical person with strong interpersonal skills. You will serve as a Sales Development Representative. To be successful, you should have outstanding communication and customer service skills.

You will emphasize a sales strategy that includes frequent in-person meetings and product demonstrations, and establish as quickly as possible an active, growing and sizable user base.

KEY RESPONSIBILITIES

* Research prospects and verify/update their contact information

* Cold outreach (email, phone, Linkedin, etc) to gain attention and interest in Stride

* Qualify inbound leads to ensure motivation and fit

* Set appointments for the Account Executive

* Drive attendance to events, conferences, and webinars.

* Provide a high level of service to build customer satisfaction and success

* Schedule and perform product demonstrations

* Provide feedback to the product development team

* Manage the sales pipeline and accurately forecast sales

* Communicate effectively using strong communication skills

QUALIFICATIONS

* Strong communication skills, written and verbal

* Experience using (or ability to learn quickly) Hubspot, Slack, MailChimp/SendGrid, and Google Workspace

* Bachelor’s degree or higher

PREFERRED QUALIFICATIONS

* 9+ months of SaaS SDR Experience

* Proficiency with analytics, performance monitoring, advertising deployment and attribution tools

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Senior Account Executive

We are looking for a detail oriented, organized and analytical person with strong interpersonal skills. You will serve as a Senior Account Executive in a founding position. To be successful, you should have outstanding communication and customer service skills, and prior experience selling Learning Management Systems or Learning Technologies.

You will emphasize a sales strategy that includes frequent in-person meetings and product demonstrations, and establish as quickly as possible an active, growing and sizable user base.

KEY RESPONSIBILITIES

* Meet and exceed customer acquisition and revenue objectives

* Design, communicate and execute a repeatable sales process (prospecting, winning, onboarding)

* Communicate pipeline development, opportunity progression and projections, in week, month, quarter, and annual formats as needed

* Provide a high level of service to build customer satisfaction and success

* Develop customer references

* Collaborate with the product development team on customer feedback

* Collaborate with leadership on marketing plans

* Leverage social media and other virtual communication to share Stride’s value proposition and brand

* Communicate effectively using strong communication skills

QUALIFICATIONS

* Demonstrated sales-cycle experience/proven track record in academic-based Learning Management Systems or Learning Technologies

* Demonstrated experience managing teams and guiding creative input, development and execution from concept to completion

* Demonstrated experience managing budgets to deploy across media on both performance and brand marketing outcomes

* Experience using Hubspot, Slack, MailChimp/SendGrid, and Google Workspace, or similar

* Proficiency with analytics, performance monitoring, advertising deployment and attribution tools and ability to do deep data analysis to develop recommendations

* Strong communication skills, written and verbal

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Full Stack Engineer

We are looking for a detail oriented, organized and analytical person with strong interpersonal skills. You will serve as a Full Stack Software Engineer. You will unlock a unique market opportunity and contribute directly to a dynamic, fast-growing business.

KEY RESPONSIBILITIES

* Work together with product design, product management and customer acquisition to arrive at functionality that can be developed efficiently and meets end-user needs

* Iterate with an offshore development team

* Design and implement quality, well-tested, and scalable APIs and web/mobile applications

* Develop and maintain internal software tools

* Write code

* Improve software efficiency

* Write technical documents

QUALIFICATIONS

* Experience in modern Javascript, React and/or ReactNative

* SQL skills and/or experience with ORMs (Postgres)

* Experience with unit and integration testing frameworks

* Demonstrated track record of on-time deliverables

PREFERRED QUALIFICATION

* Experience working with customer facing solutions

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Senior Full Stack Engineer

We are looking for a detail oriented, organized and analytical person with strong interpersonal skills. You will serve as a Senior Full Stack Software Engineer in a founding position. You will unlock a unique market opportunity and contribute directly to a dynamic, fast-growing business.

KEY RESPONSIBILITIES

* Take a leading position in Software Development Life Cycles

* Work together with the customer acquisition team to arrive at functionality that can be developed efficiently and meets end-user needs

* Iterate with an offshore development team

* Develop and maintain internal software tools

* Recommend and implement changes in policies and procedures

* Improve software efficiency

* Write code

* Troubleshoot and fix bugs

* Maintain careful records

QUALIFICATIONS

* Specific knowledge of software engineering, mobile development, UX, APIs, and testing

* Demonstrated interpersonal/communication skills

* Demonstrated experience working in leadership roles

* Demonstrated track record of on-time deliverables

* Demonstrated experience working with customer facing solutions

* Demonstrated expertise/or high degree of familiarity in the following technologies:

Javascript, React/ReactNative, HTML/CSS

Node.js

AWS, nginx, PostgreSQL

SendGrid

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Technical Support Specialist

We are looking for an organized, efficient Technical Support Specialist to be responsible for administrative duties and assisting our sales effort in gaining and onboarding customers. To be successful, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.

KEY RESPONSIBILITIES

* Answer customer inquiries and complaints to ensure customer satisfaction

* Manage customer accounts, including following up with customers for administrative purposes and providing troubleshooting assistance for registrations, account statuses, and other problems

* Schedule meetings, sales appointments and conferences

* Conduct product demonstrations (demos)

* Process new account registrations and review pending registrations

* Create automated customer journey pathways combining different forms of communication

* Record sales data, compile reports on trends, and maintain an organized and accessible recordkeeping system

QUALIFICATIONS

* An understanding of sales principles and customer service practices

* Strong analytical, organizational, and time management skills

* Excellent team working, motivational, interpersonal, communication, and customer service skills

* Ability to multitask and quickly switch your focus

* Bachelor’s degree

* Experience in administration and high-volume office work may be advantageous

* Familiarity with demonstrating software services may be advantageous

* Experience using Hubspot, Slack, MailChimp/SendGrid, Zendesk, and Google Workspace, or similar may be advantageous

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